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Rewards Program

How do I earn Reward points?

You can earn points for all sorts of activities, including referring friends, writing a review, celebrating a birthday, and making purchases. To see all the ways you can earn points, click here. Go ahead and earn as many as you can. But make sure you

How do I use (redeem) my Woohoo Crew Reward Points?

You can use some (or all) of your points to redeem discounts!. Our rewards will have various points values required for redemption, and you have the option of redeeming multiple rewards if you like. Remember to make sure you have enough items to meet

How do I view my Reward Points balance?

Once you have logged in to your Woohoo account, click ‘My Rewards’ to view your balance. ‘My Rewards’ is found under the ‘My Account’ menu. You can also see your balance inside your shopping cart right above the 'Secure Checkout' button where there i

What does the Reward Points 'approved', 'pending', and 'cancelled' status mean?

Approved: These points can be redeemed on rewards immediately. Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals and can take up to 14 days. Cancelled: These points will not be add

What is the Woohoo Crew Rewards Program?

This is our way of showing our appreciation to our wonderful Woohoo-ers!. As a program member, you’ll earn points for activities on our site, like referrals and purchases. You can use them to redeem free products, so the more you collect the more you

Where can I read the Reward Program terms and conditions?

You can read the Woohoo Crew Rewards Program Terms and Conditions here

Why did my Reward Points balance go down?

There could be a couple of reasons for your points balance going down:

Why haven’t I received points for my recent purchase?

It can sometimes take a few minutes for us to process your activity and for your points to display as pending. If you forgot to log in to your account and have checked out as a guest by mistake, that’s OK! Please reach out to us so that we can help l

Do Reward Points expire?

Yes, Woohoo Crew Reward Points expire after 12 months of inactivity on your rewards account. That is, if you haven't earned or redeemed any points for 12 consecutive months. Please reach out to us if you have any concerns about your points balance. W

Help - I've redeemed points for a discount but now I can't find the discount code.

To access your redeemed reward vouchers, please visit this page: https://www.woohoobody.com.au/pages/rewards. You'll see your unused reward vouchers in the top right segment. Please click on your reward, this will reveal the discount code so that you

I've redeemed points for a discount but have changed my mind. Can you reinstate my points?

Sure thing!. Please just let us know the discount code that you need to have cancelled (e.g. REWARD10-ABCDE) and we'll take care of that for you : ). To find your code, please visit this page: https://www.woohoobody.com.au/pages/rewards

How do I add my Birthday to the Rewards Program?

Head on over to our website and pop open the 'My Account' tab in the main Menu, Then choose 'My Rewards'.  Or jump straight to the Rewards icon at the top if you are using a Desktop Computer. On the left hand side of the screen you'll see a tab *Earn