I've redeemed points for a discount but have changed my mind. Can you reinstate my points?Updated a month ago
You probably don't need to. Once you've redeemed a voucher the code is valid for 12 months, so if you've changed your mind about this order you can hold on to it and use it on a later one. Your code is on your rewards page and in the email we sent you.
If you'd still rather have the points back, let us know which code you'd like cancelled and we'll take it from there.
Your rewards page has your codes, and you can get in touch here.