Why can’t I see my rewards activity from before 25 June 2026?Updated a month ago

We gave our Woohoo Rewards program a little behind-the-scenes refresh and moved to a new rewards platform on 25 June 2026.

The important bit: your points balance and rewards tier came along for the ride, so you haven't lost any points or tier benefits.

Your full rewards history couldn't be transferred, though. This means you'll see an imported points balance as at 25 June 2026, but you won't be able to view the individual points you earned or rewards you redeemed before that date.

Any reward vouchers you redeemed should have been emailed to you at the time, so it's worth having a quick peek in your inbox if you're looking for one.

Still have questions or want to check something from your previous rewards history? Just get in touch with our friendly Woohoo Crew and we'll be very happy to help.