In the unlikely event that you are not happy with your Woohoo purchase, you can return (refund or exchange) it within 90 days of your purchase. Refunds & exchanges are available for all products (including bundles and samples), with the excception of
We can help with that!. If you’ve realised that a change is needed within 2hrs of placing your order you can make the update by jumping into your Woohoo Account - ‘Order History’. Or, by clicking on the link to Edit or View your order that is availa
No worries!. If you’ve realised that a change is needed within 2hrs of placing your order, you can make the update by jumping into your Woohoo Account ‘Order History’. Or, by clicking on the link to Edit or View your order that is available in your o
We’re very sorry to hear that we've made a mistake packing your order! We’ll do our best to fix this up for you right away. Please share details via our website chat or via email about the issue so we can help further. If you've already shared all of
We're sorry to hear that you've received a damaged or faulty product!. If you receive a damaged/faulty item in your order, please let us know within 7 days of your delivery (or discovery of the issue) so we can investigate what has happened. Please l
We’re sorry to hear your free gift is missing! We’ve got a few common solutions here for you, but if none of these are relevant then please let us know. Our free gift offers have minimum spend thresholds, so please check that your order total (exclud
That's OK, we can fix that up for you!. Please share the following details via our website chat or via email about the issue so we can help further:. If an additional shipping fee applies to your order we'll send you an invoice for the difference. on