The free gift is missing from my order. What should I do?Updated 9 months ago

We’re sorry to hear your free gift is missing! We’ve got a few common solutions here for you, but if none of these are relevant then please let us know. 

1. Our free gift offers have minimum spend thresholds, so please check that your order total (excluding shipping and discounts) meet the threshold.

2. Please check that you added the gift to your order. Our gift offers are opt-in, which means you need to click the ‘CLAIM’ button on the Shopping Cart page for the gift to be added to your order. 

For more information, the terms & conditions of our current free gift offers can be found here: https://www.woohoobody.com.au/blogs/special-offers 

If you have forgotten to add your free gift and would like to claim it, please let us know.  Shipping fees may apply.

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