I’ve just ordered and would like to add/change the products in my order - what should I do?Updated 2 months ago

We can help with that.

If you realise a change is needed within 1 hour of placing your order, you can make the update yourself — log into your Woohoo Account and go to 'Order History', or use the link to edit or view your order in your order confirmation email.

After that, send us your order number and details of what you'd like changed as soon as you can. If your order hasn't been packed yet, we'll sort it out for you. Orders placed before 12pm Monday to Friday are often packed and shipped the same day, so the sooner you're in touch the better.

Once an order has been packed we're not able to change what's in it. Get in touch anyway — if it's already on its way, we'll talk you through your options once it arrives, and our returns and exchanges have you covered if you'd like to send something back or swap it. Please don't send anything back before we've approved it.

Just need to change your delivery address? Get in touch straight away and we'll do what we can.