Shipping
How much does shipping cost within Australia?
Shipping with us is never a hassle :) We offer the following shipping rates for all Australian states (excluding WA, NT & TAS*). * WA, NT & TAS rates are slightly higher due to higher shipping costs to these areas. ** Please note these are estimates
Do you Ship Internationally?
For the great big amazing world of ours, we send your order with Australia Post. The rates vary depending on your order size, as we charge Australia Post rates (with built-in tariffs for USA). Orders over $75 qualify for a $5 shipping discount (exclu
Where is my order?
To check the status of your order, please visit our Order Tracking Portal and enter your email address and order number. We update our tracking information as soon as it is available. Click here to track your order.
How do I track my order?
Once your order has been placed and processed, you'll receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number into
Do you ship to PO Boxes?
We sure do 🙂. All our Australian orders go via Australia Post, so a PO Box is no problem at all. Just pop your PO Box in as your delivery address at checkout and we'll send it on its way.
My parcel tracking says delivered - but I have not received it. What should I do?
Australia Post. After inserting your tracking number The Australia Post ‘Track Your Parcel’ page can supply brief details of when the parcel has been delivered. There is also the option to request an investigation if the parcel has not been received