My parcel tracking says delivered - but I have not received it. What should I do?Updated 11 days ago

Australia Post

After inserting your tracking number The Australia Post ‘Track Your Parcel’ page can supply brief details of when the parcel has been delivered. There is also the option to request an investigation if the parcel has not been received or cannot be located.

The AusPost App will allow you to track, and even to view a photo of where the parcel has been left if you have given authority for the package to be left in a safe place. 

Please feel free to contact us if you need further assistance.