Ordering and Discounts

How do I place an order?

We've got lots of ways you can shop with us - simply choose what works best for you!

Help! Where do I add my discount voucher code?

You will be able to see this option within the Checkout process at the Order Summary. This is the step just after you select your postage preference and complete your payment details. Sometimes on a mobile device this field is hidden by default, so y

How do I add a Free Gift to my order?

Woohoo is well known for our amazing Free Gift with Purchase promos. What's not to love about a freebie!?. If we're currently running a free gift promotion, you'll find all the important details here: https://www.woohoobody.com.au/blogs/special-offer

How do I get a discount?

New to Woohoo? Click here for 20% off your first order (and your chance to win a year of Woohoo!). Return Woohoo-er? We’ve got lots of options for you to save now, and into the future 🤗. Save 20% on any 6+ Woohoo Natural Deodorants. Check our our cu

Why isn't my Promo or discount code working?

One of the below scenarios may be the reason!. Is there already a promo or offer being applied to your order? (these often automatically populate when your order qualifies for an offer) - there is a limit of one discount code per order. If your code

I haven't received my discount code. Can you help?

Sometimes our emails can be a bit naughty as inboxes often think they're spam. Please check your junk/spam email folder, as your discount code might be hiding in there!. If you still can't find it, please let us know your email via our website chat a

How do I create a new account?

To log into an existing account or to create a new account, please click here: https://www.woohoobody.com.au/account. If you’ve ordered with us previously without creating an account, please use the same email address you ordered with in the past so

I can't log into my account or reset my password. Please help!

We can help with that 😁. Usually this happens if you've ordered with us previously as a guest, or have created an account but the account was never activated. Or perhaps you've signed up for emails (this is different to having an account). Please tr

How do I update the address and email details on My Woohoo Account?

Updating your stored shipping address/es is a simple process. Just login to your Woohoo account and ‘View Addresses’ where you can add or remove. If you also have a subscription be sure to update your address within your Subscription too!. If you wou

Can I shop In-Store or Click and Collect?

Absolutely!. Come visit us in person at Woohoo HQ where all of the magic happens, 8am to 4pm, Monday to Friday. Our address is 12/75 Bailey St, Adamstown NSW 2289. Alternatively, for Click and Collect you can shop online and choose Local Pickup when

Are Gift Cards available?

Absolutely! Just add an e-gift card to your order. You will receive an email for passing the gift card on to your recipient. In the near future we'll be able to send your gift card directly to the recipient without you needing to do anything at all �

How can I find a Woohoo stockist near me?

We have a growing number of stockists worldwide, with most located here in Australia. You'll mostly find our deodorants and armpit detox masks in stores, but a limited number of stockists also range our skin and hair care (Woohoo!). Check out our Sto

I'm worried about allowing cookies on my browser. Can I still order?

If you're reading this, you probably noticed our website's message letting you know that we use cookies to make your experience amazing while you shop online with us. Almost every website uses them, they often just aren't as open as us about telling

Do you offer wholesale?

We sure do!. If you’re interested in becoming a Woohoo Body wholesaler or stockist, please check out our wholesaler information here.

What are Factory 2nds?

Our Factory 2nds are products that are slightly imperfect. Usually, they have slightly damaged packaging (a marked or loose lid, for example) but the product inside is the same high quality you can always count on at Woohoo. Please remember that our

Can I take advantage of your online offers if I shop in store at Woohoo HQ in Adamstown?

You sure can 😊. Some offers are 'while stock lasts'. You may prefer to purchase online to ensure your items are available when you visit. Just select local pickup instead of shipping at checkout. Woohoo HQ Store hours are 8am to 4pm Monday to Friday