Why we’re discontinuing some sample sizes and refill optionsUpdated 2 months ago
In September 2025, we started the process of phasing out many of our skincare sample sizes and some refill formats.
This wasn’t an easy decision - especially knowing how helpful samples and refills can be. But after a lot of reflection, we’ve realised that in order to grow sustainably, we need to simplify.
As a small (but mighty!) team, every product we make requires love, time, and resources – from sourcing packaging to manufacturing and storage. Offering so many different sizes, especially in slower-selling formats, has started to stretch us too thin. It’s also created a lot of behind-the-scenes complexity and upfront costs, which can be tough on a small Aussie biz like ours.
More importantly, we want to make sure we’re doing justice to the products you love the most - by keeping them available, consistent, and beautifully made.
By focusing on our core product sizes, we can:
- Keep your everyday favourites in stock more reliably
- Reduce packaging waste and environmental strain
- Maintain the high quality you’ve come to expect from us
And while removing refill options means we’ll be relying more on plastic pumps for now (which isn’t our ideal), we’re proud to remain Certified Plastic Negative through our partnership with rePurpose Global. That means for every bit of plastic we produce, we fund the removal of twice as much from the environment. It’s not perfect – but it’s a step in the right direction while we work on even better solutions.
Will samples or refills ever come back?
It’s definitely possible! While we’re stepping away from offering these sizes regularly, we may bring them back as limited-edition or seasonal releases. If there’s something you’d love to see return, please let us know — your feedback really does shape what we do next.
What's being discontinued?
Refills:
- FG Serum 01 30ml Refill
- Respect My Roots Conditioner 250ml Refill
- Raindrops Hydrating Face Mist 250ml Refill
- Respect My Roots Shampoo 250ml Refill
- 3 Cheers Cleansing Oil 250ml Refill
- TLC Intensive Repair Oil 250ml Refill
- Tickled Pink Clarifying Face Mist 250ml Refill
- Serenity Hyaluronic Body Serum 100ml (we’re keeping the 250ml size)
Samples:
- All Things Nice Multipurpose Balm 10g
- Black Seed Oil 5ml
- Dilo Oil 5ml
- FG Serum 02 5ml
- Game Changer Aftershave 15ml
- Good Vibes Brightening Facial Oil 5ml
- Laugh Out Loud Nourishing Facial Oil 5ml
- Make My Day Bio-Retinol Gel Cream 12ml
- Pig In Mud Mineral Mask 4g
- Raindrops Hydrating Face Mist 15ml
- Sunrise Over C Mattifying Facial Oil 5ml
- Brave Shave Oil Gel 15ml
- Spoonful of Sugar Exfoliating Scrub 20g
- 3 Cheers Cleansing Oil 15ml
- This Is Me Enzyme Exfoliator 15ml
- TLC Intensive Repair Oil 15ml
- Tickled Pink Clarifying Face Mist 15ml
- You've Got This Charcoal Cleansing Gel 15ml
Need help choosing the right product or size?
Our team is always here to help - reach out anytime and we’ll happily guide you to the best fit for your skin goals.