There are lumps in my Woohoo deodorant paste - is that normal?Updated 2 months ago

We love Summer! However, while the heat makes some loopy, it can also make Woohoo go a little lumpy. It's a perfectly natural thing that buttery ingredients can do.

When we make Woohoo, the butters are melted, and everything is mixed and homogenised and is perfectly smooth. We then cool them down as fast as we can. Unfortunately, when the outside temperature is high, the butter warms back up again which can encourage little balls of butter to form.

They're more noticeable (or notice-a-ball LOL) when there are clays and powders to grab onto. So if you have a Woohoo that has some little lumps or feels grainy, it has gotten overwarm, then cooled back down slowly.

It's nothing to worry about as the lumps easily dissolve when rubbed between your fingers.

If you find you have a lumpy Woohoo and you're not 100% happy with it, please let us know — you can choose a refund, a replacement, or an exchange. Note that this is subject to our returns policy.

Here are some important pieces of information we'll require so we can sort this out for you:

• Which products from your order (and how many) seem to be affected
• The batch number printed on the side of the tin
• Photos showing the lumpy texture
• Your shipping address, if you'd like a replacement
• Proof of purchase if it wasn't purchased directly from woohoobody.com.au